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Re: Charts: also military?

Richard,

EHVK is in the database, yes. TR1 not. You can check all this yourself by logging in to Charts Cloud, https://charts.navigraph.com - if you don't have a subscription you can still access it in demo mode, giving access to the search function.

Regards,

Stephen
by stephen
Thu Dec 07, 2017 9:54 pm
 
Forum: Pre-purchase Questions
Topic: Charts: also military?
Replies: 1
Views: 97

Re: How do i cancel subscription?

Hi (your name?),

When you have a subscription running there is an Unsubscribe button at https://www.navigraph.com/AccountStatus.aspx. Press it and you won't be charged again and it won't renew.

Regards,

Stephen
by stephen
Mon Nov 20, 2017 11:52 am
 
Forum: Pre-purchase Questions
Topic: How do i cancel subscription?
Replies: 1
Views: 219

Re: VHHX Kai Tak

Hi (your name?),

Yes, we can confirm this.

Regards,

Stephen
by stephen
Fri Nov 17, 2017 12:08 pm
 
Forum: Pre-purchase Questions
Topic: VHHX Kai Tak
Replies: 2
Views: 320

Re: release date?

Hi (your name?), Yes, 9 Nov and 7 Dec are exact release dates for new AIRAC cycles (1712 and 1713 respectively). The cycle number is the leftmost column. It is between 1 and 13, because there are 13 cycles in a year. So if you check the cycle number (leftmost column) for the date 9 Nov 2017 it says ...
by stephen
Sat Nov 04, 2017 11:28 pm
 
Forum: Pre-purchase Questions
Topic: release date?
Replies: 1
Views: 232

Re: Charts desktop and cloud charts

tienint (your name?),

Regarding RAM and system resources - I would guess Desktop but it depends on your system and browser. You should try it for yourself, both apps have a demo function if you are not yet a subscriber, which are representative of resource usage.

Regards,

Stephen
by stephen
Tue Oct 24, 2017 10:22 am
 
Forum: Pre-purchase Questions
Topic: Charts desktop and cloud charts
Replies: 9
Views: 955

Re: Existing Maps with rented maps

Geoff, The new desktop version only works with subscriptions, and only with the new Jeppesen charts. The old system of individual purchases is discontinued since many years, but if you have the old version you can use it for a little while longer. I hope to see you as a subscriber soon. Regards, Ste...
by stephen
Fri Oct 20, 2017 9:57 am
 
Forum: Pre-purchase Questions
Topic: Existing Maps with rented maps
Replies: 6
Views: 700

Re: Account renewal?

Edwin,

Please send an e-mail to account@navigraph.com with your request and we'll see what we can do.

Regards,

Stephen
by stephen
Fri Oct 13, 2017 3:24 pm
 
Forum: Pre-purchase Questions
Topic: Account renewal?
Replies: 1
Views: 319

Re: I Need To Understand Some Things

Dane, 1. Do you need Charts as well as FMS Data, what's the difference? FMS Data is the raw data you feed into your aircraft Flight Management System (FMS) computer or flight planning tools you are using. Charts are visual representations of the data. The charts we provide are from Jeppesen, and the...
by stephen
Sun Oct 01, 2017 11:32 am
 
Forum: Pre-purchase Questions
Topic: I Need To Understand Some Things
Replies: 2
Views: 705

Re: Parking positions?

Torben,

Yes, they are. Example at KJFK:

gates.png


Regards,

Stephen
by stephen
Wed Sep 06, 2017 2:34 pm
 
Forum: Pre-purchase Charts Questions
Topic: Parking positions?
Replies: 2
Views: 827

Re: purchase data from aerosoft

Hi,

No, you cant. Only a Navigraph subscription can unlock Simbrief. Aerosoft is not a Navigraph product.

Regards,

Stephen
by stephen
Sun Sep 03, 2017 9:16 pm
 
Forum: Pre-purchase Questions
Topic: purchase data from aerosoft
Replies: 1
Views: 522
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