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Re: Existing Maps with rented maps

Geoff,

That seems correct.

Regards,

Stephen
by stephen
Sat Nov 12, 2016 4:14 pm
 
Forum: Pre-purchase Questions
Topic: Existing Maps with rented maps
Replies: 6
Views: 1614

Re: Existing Maps with rented maps

Geoff, The old charts you purchased individually can be updated to the new versions. These new version will however require an active subscription to be viewed. The subscription is checked on startup, but you can start the apps a few times even without an Internet connection. The iOS and Android app...
by stephen
Fri Nov 11, 2016 2:26 pm
 
Forum: Pre-purchase Questions
Topic: Existing Maps with rented maps
Replies: 6
Views: 1614

Re: What happens to my old FMS database

Greg,

Just adding to Ian's response about the FMS Data. Charts on the other hand are, if you want, rented - or only available with a subscription. They can't be viewed in our apps after your subscription ends.

Regards,

Stephen
by stephen
Fri Nov 11, 2016 9:42 am
 
Forum: Pre-purchase Questions
Topic: What happens to my old FMS database
Replies: 4
Views: 518

Re: I can't suscription

Aldo, You already have an FMS Data subscription. In this case, if you want charts as well, you may upgrade to Ultimate. Navigraph Ultimate is a bundle product, with access to both FMS Data and Charts. Go to the Subscription page, https://www.navigraph.com/Subscription.aspx, and log in if you are not...
by stephen
Fri Nov 04, 2016 10:15 am
 
Forum: Pre-purchase Questions
Topic: I can't suscription
Replies: 3
Views: 469

Re: 30 day fms cycle

Hi (your name, please),

Yes, what you buy is a 30 day access period to download FMS Data from our servers. All addon formats are included.

Regards,

Stephen
by stephen
Wed Oct 26, 2016 8:39 pm
 
Forum: Pre-purchase Questions
Topic: 30 day fms cycle
Replies: 2
Views: 373

Re: Charts Subscription Question

Hi (your name, please?), Your observation is correct. However, we have made it quite flexible for ad-hoc usage. With the Navigraph Ultimate Monthly you get full access to the FMS Data and the Charts for 30 day periods. You can turn this on and off as you go, since there is no binding period. If you ...
by stephen
Fri Sep 30, 2016 10:23 am
 
Forum: Pre-purchase Questions
Topic: Charts Subscription Question
Replies: 1
Views: 357

Re: Navigraph Charts & andriod

Tim, You can install the app and run it in demo mode if you don't have a subscription. The demo gives access to 3 airport, KSAN, ENAT and ZJSY. If the demo works on your device, the full app will work. The charts are not a one-off file download. Each airport is a file download, which is cached local...
by stephen
Sat Sep 24, 2016 11:49 pm
 
Forum: Pre-purchase Questions
Topic: Navigraph Charts & andriod
Replies: 2
Views: 487

Re: Not able to purchase 1x FMS Cycle

René and Mark, The limitation is technical, it currently isn't possible to have more than one subscription. Hence the upgrade-to-Ultimate-requirement. We haven't seen significant demand for this change, which requires a significant development task - basically only this thread. That is why we have b...
by stephen
Fri Sep 16, 2016 1:27 pm
 
Forum: Pre-purchase Questions
Topic: Not able to purchase 1x FMS Cycle
Replies: 6
Views: 888

Re: Not processing my card

Byron, Please try again. If it still fails, then please contact the card issuing bank and ask them if they can see why the payment is rejected. It can happen that a bank by default rejects payments to smaller vendors like ourselves, and it is out of our control. Another option is to use PayPal, wher...
by stephen
Sun Aug 28, 2016 11:41 pm
 
Forum: Pre-purchase Questions
Topic: Not processing my card
Replies: 1
Views: 358

Re: Quarterly charts subscription?

Hi (your name, please?), There is no quarterly subscription for FMS Data, but I think you are referring to the "4 cycles in one year" subscription. This doesn't make sense for charts since we don't have old data or cycles available on the server, and an active subscription is needed to vie...
by stephen
Fri Aug 26, 2016 2:44 pm
 
Forum: Pre-purchase Questions
Topic: Quarterly charts subscription?
Replies: 2
Views: 431
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